FAQ's

WHAT IS MY RIGHT SIZE?

AS DARKBUCK CATERS TO THE OVERSIZED FIT, IF YOU'RE UNSURE ABOUT SIZING, WE RECOMMEND GOING TO SAME SIZE FROM YOUR REGULAR SIZE. FOR EXAMPLE, IF YOU NORMALLY WEAR AN M, YOU CAN GO AHEAD WITH AN M WITH US. ONCE COMFORTABLE, YOU CAN ALWAYS UPSIZE IF YOU PREFER A LOOSER LOOK. IT'S WORTH NOTING THAT OUR SIZING CHART IS AVAILABLE ON OUR WEBSITE, WHICH PROVIDES DETAILED MEASUREMENTS FOR EACH SIZE TO HELP YOU CHOOSE THE PERFECT FIT.

WHAT ARE THE CARE INSTRUCTIONS ON THE T-SHIRTS?

MACHINE WASH WORKS FOR ALL OUR TEES. AIR-DRY. AVOID DRY CLEANING. USE COLD WATER TO AVOID COLOUR BLEED & SHRINKAGE. DO NOT IRON THE PRINT DIRECTLY.

WHEN CAN I EXPECT MY DELIVERY?

WE SHIP ALL ORDERS WITHIN 24 HOURS OF RECEIVING THEM. PLEASE CHECK YOUR SPAM FOLDER IN CASE OUR EMAIL WAS REDIRECTED THERE. KINDLY ALLOW US 3-5 WORKING DAYS FOR YOUR ORDER TO BE DELIVERED. IN SOME PINCODES IT WILL TAKE A WEEK.

WHICH COURIER DO WE USE?

MOST OF OUR SHIPMENTS GET FULFILLED BY BLUEDART AIR, DELHIVERY AIR ETC. COURIER SERVICE WHICH IS THE FASTEST DOMESTIC COURIER SERVICE PROVIDER. FOR OTHER PINCODES, OUR SHIPPING AGGREGATOR MAKES SURE TO ASSIGN THE STRONGEST COURIER PARTNER TO SHIP YOUR ORDER AT THE EARLIEST.

HOW CAN I TRACK MY ORDER?

YOU WILL RECEIVE AN EMAIL FROM US WITH YOUR TRACKING INFORMATION AND ESTIMATED DELIVERY DATE WHICH IS PROVIDED BY OUR SHIPPING AGGREGATION SERVICE. YOU CAN ALSO TRACK WITH TRACKING LINK WHICH IS GIVEN IN MENU. ADDITIONALLY, AN ORDER CONFIRMATION MESSAGE IS SHARED WITH YOU ON YOUR REGISTERED WHATSAPP NUMBER.

WHY IS MY ORDER NOT SHIPPED AFTER IT IS CONFIRMED?

DUE TO LOGISTIC ISSUES OUT OF OUR CONTROL, THERE MAY OCCASIONALLY BE A DELAY IN SHIPPING YOUR ORDER. DO NOT WORRY AS WE ARE ONLY LOOKING TO FULFIL ALL ORDERS THAT ARE CONFIRMED.

WHY IS MY ORDER NOT DELIVERED AFTER THE MENTIONED DATE?

DUE TO LOGISTIC ISSUES OUT OF OUR CONTROL, THERE MIGHT BE AN OCCURRENCE OF DELAYED DELIVERY ON THE EXPECTED DATE. FEEL FREE TO CONTACT US AND WE WILL SOLVE THIS AT THE EARLIEST.

CAN I EXCHANGE AN ITEM?

  1. WE ONLY OFFER RETURN IF THE ARTICLE IS DAMAGED OR IN CASE OF PRINT FALLS, UNBOXING VIDEO IS A MUST IN SUCH CASES.​​

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HOW LONG DOES IT TAKE FOR THE EXCHANGE TO TAKE PLACE?

ONCE WE RECEIVE THE RETURNED ITEM, YOU WILL BE INFORMED WITH A CONFIRMATION THAT WE WILL PROCESS THE EXCHANGE WITHIN 7-10 BUSINESS DAYS